Made to order items purchased on the website ship within 7 to 10 business days and one of a kind items are ready to ship within 1 to 3 business days. Custom orders can vary depending on the details of the piece and the method used to create it. Please contact me if you need an item delivered by a specific date, I am happy to accommodate rush orders whenever possible.

U.S. orders will be shipped via USPS Standard shipping, which usually arrives in 3 to 5 days. If you choose a different shipping method other than free, those shipping times will vary according to USPS terms. International orders are shipped USPS International and can vary depending on customs and where the order is being shipped, it could take approximately 2-3 weeks to arrive. I am not responsible for customs delays nor any taxes or customs duties that may be incurred. Orders placed during the busy holiday season can expect delays. 

828 Jewels is not responsible for lost packages or customs duties and fees. In the event a package is lost, please contact me and I will replace the lost item or issue a refund.